Privacy Policy

1. Who we are

Flexibleearthwas (“we”, “us” or “the website”) publishes general, educational reading about everyday water drinking routines. We act as the data controller responsible for the personal data described in this policy. Our full identification and contact details are set out at the end of this document.

We have written this policy in plain language so that you can understand, without legal training, what information we handle and why. If any part is unclear, you are welcome to contact us for clarification.

2. The scope of this policy

This policy applies to the website published at the domain flexibleearthwas.world and to any enquiry you send us through the contact form or by other means listed here. It does not apply to third-party websites that we may reference for general interest; those services operate under their own privacy notices, which we encourage you to read.

3. The personal data we collect

We aim to collect as little personal data as possible. The categories of data we may process are:

• Contact details you provide. When you complete the contact form, we receive the name, email address and message content that you choose to submit, together with your recorded consent.
• Technical information. Like most websites, our hosting environment may automatically record limited technical data such as browser type, approximate region and the date and time of a request. This information is used for security and reliability and is not used to identify you personally.
• Cookie-related data. Where you agree, a small number of cookies may record general, aggregated usage information. You control this through the cookie banner, and our Cookie Policy explains it in detail.

We do not knowingly collect special categories of data, and we ask that you do not include sensitive personal information in your messages to us.

4. Why we process your data and our lawful bases

We only process personal data where we have a lawful basis to do so under Article 6 of the GDPR. In practice this means:

• Consent. When you tick the consent box on the contact form, you give us permission to use your details to respond to your enquiry. You may withdraw this consent at any time.
• Legitimate interests. We rely on our legitimate interest in keeping the website secure, reliable and free from misuse, provided this does not override your rights and freedoms.
• Legal obligation. In limited cases we may process data to comply with a legal or regulatory requirement that applies to us.

5. How we use the information

We use the data we collect strictly for the purposes for which it was provided. Specifically, we may:

• Read and reply to enquiries submitted through the contact form.
• Maintain a record of correspondence so that we can follow up consistently.
• Protect the website and its visitors from spam, fraud and technical abuse.
• Understand, in aggregate and only with your consent, how the educational content is used so that we can keep it clear and current.

We do not sell personal data, and we do not use your details to send unsolicited marketing.

6. Cookies and similar technologies

Our website uses a limited set of cookies. Strictly necessary cookies are always active because the site cannot function correctly without them. Analytics and marketing cookies are optional and are only set if you choose to allow them. You can review or change your preferences at any time using the cookie banner. Full details are available in our Cookie Policy.

7. Sharing and disclosure

We keep your personal data confidential and share it only where necessary:

• Service providers. Trusted suppliers who help us operate the website, such as hosting and email providers, may process data on our behalf under appropriate contractual safeguards.
• Legal requirements. We may disclose information where we are required to do so by law or to protect our legal rights.

We do not transfer your personal data to third parties for their own independent marketing purposes.

8. International transfers

Where any processing involves transferring personal data outside your country or region, we take reasonable steps to ensure an appropriate level of protection through recognised safeguards, such as standard contractual clauses or transfers to jurisdictions deemed adequate under applicable law.

9. How long we keep your data

We retain personal data only for as long as it is needed for the purpose it was collected:

• Enquiry correspondence is typically retained for up to twenty-four months after our last contact, after which it is deleted or anonymised unless a longer period is required by law.
• Technical and security logs are kept for a short period and then removed in the ordinary course of system maintenance.
• Cookie-based information is retained for the lifespan described in our Cookie Policy.

10. How we protect your data

We apply appropriate technical and organisational measures to guard against unauthorised access, loss or misuse. These include encrypted connections (HTTPS) across the website, restricted access to enquiry data, and regular review of the limited systems we use. While no online service can promise absolute security, we take the protection of your information seriously and review our safeguards periodically.

11. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Rectify data that is inaccurate or incomplete.
• Erase your data where there is no overriding reason for us to keep it.
• Restrict or object to certain processing of your data.
• Withdraw consent at any time, without affecting processing carried out before withdrawal.
• Data portability, where technically applicable.
• Lodge a complaint with a supervisory authority, such as the Office of the Privacy Commissioner in New Zealand or a relevant data protection authority in your region.

To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by applicable law.

12. Children's privacy

Our content is intended for a general adult audience. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so that we can remove it.

13. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date shown at the top of this page indicates when it was last revised. We encourage you to review it periodically.

14. Contact and controller details

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out to us:

• Controller: Flexibleearthwas
• Address: 500 Ti Rakau Dr, Botany, Auckland 2013, New Zealand
• Phone: +64 9 273 4400
• Email: inquiry@flexibleearthwas.world